Target future state information architecture at Transport Canada Problem: Disjointed groups and divisions Solution: A unified approach to process and communications that streamlines user interactions.

Target future state information architecture at Transport Canada

Problem: Disjointed groups and divisions
Solution: A unified approach to process and communications that streamlines user interactions.

Lets Talk Transportation Problem: User confusion over process and resouces Solution: Create a secure platform that is single sign on and seamless

Lets Talk Transportation

Problem: User confusion over process and resouces
Solution: Create a secure platform that is single sign on and seamless

Government reporting platform optimization Problem:Agents unable to track and manage businesses and their reporting Solution: Create a tool that captures all of the interactions with clients and public agents.

Government reporting platform optimization

Problem:Agents unable to track and manage businesses and their reporting
Solution: Create a tool that captures all of the interactions with clients and public agents.

Usability Testing and Results Problem: Users not familiar with Ministry of Labour work and health and safety concerns. Solution: Survey and document results from wide range of users.

Usability Testing and Results

Problem: Users not familiar with Ministry of Labour work and health and safety concerns.
Solution: Survey and document results from wide range of users.

Government Directorate Dashboard design Problem:Inability to prioritize work and tasks Solution: Create a dashboard that offers visual representations of high priority items and the ability to track and reprioritize tasks as needed.

Government Directorate Dashboard design

Problem:Inability to prioritize work and tasks
Solution: Create a dashboard that offers visual representations of high priority items and the ability to track and reprioritize tasks as needed.

Workflow management system Problem: No tool to track and manage fleet inventory Solution: An online platform to help track the management and inspections of commercial buses.

Workflow management system

Problem: No tool to track and manage fleet inventory
Solution: An online platform to help track the management and inspections of commercial buses.

Public sector Design Sprint task flow and problem mapping Problem: No direction for a government department Solution: Run a design sprint to create group goal , problem statements and design thinking workshops with actionable results.

Public sector Design Sprint task flow and problem mapping

Problem: No direction for a government department
Solution: Run a design sprint to create group goal , problem statements and design thinking workshops with actionable results.

Provincial department case management system redesign Problem: No way for public inspectors to manage and monitor their case load Solution: An online tool and platform that tracks and manages their cases.

Provincial department case management system redesign

Problem: No way for public inspectors to manage and monitor their case load
Solution: An online tool and platform that tracks and manages their cases.

Case management system Problem: Case information and touchpoints Solution: An integrated solution that leverages tabs and unique information architecture to optimize screen real estate.

Case management system

Problem: Case information and touchpoints
Solution: An integrated solution that leverages tabs and unique information architecture to optimize screen real estate.

Data Marketplace Prototype and MVP Problem: Data used by business for free Solution: Create a data marketplace that allows the provincial government to monetize the user data from numerous industries.

Data Marketplace Prototype and MVP

Problem: Data used by business for free
Solution: Create a data marketplace that allows the provincial government to monetize the user data from numerous industries.

TC process mapping and definition Problem: Non existent process and awareness of user issues Solution: Document and identify process, task flows, pain points and opportunities.

TC process mapping and definition

Problem: Non existent process and awareness of user issues
Solution: Document and identify process, task flows, pain points and opportunities.

Multi mode transportation portal for federal government Problem: Unknown process for aviation authority Solution: Create and document the process with map featuring various agencies, schools, organizations and associations.

Multi mode transportation portal for federal government

Problem: Unknown process for aviation authority
Solution: Create and document the process with map featuring various agencies, schools, organizations and associations.