My UX Process
Empathize
Empathy is fostered through various techniques such as user interviews, observations, and persona development. These methods help designers gain insights into users' motivations, pain points, and behaviors. By prioritizing empathy, UX designers can create more intuitive, accessible, and satisfying experiences, ultimately leading to more successful and engaging products.
Problem Definition
So many great catch phrases come to mind including:
”If you have 1 hour to cut down a tree
you spend 59 minutes sharpening the axe.”
Another good thought and something to consider is that without defining a problem to solve is like playing whack-a-mole. Clarity is key in this context.
Alignment
Who’s involved
? What’s done?
What’s in the pipeline+dev? When is that due?
Also includes: user needs, business objectives,
stakeholder expectations, team collaboration,
design consistency, feasibility, project
scope and timelines.
Research
Research + Analysis
Stakeholder Mapping/Interviews
Competitive Analysis
Includes user interviews, surveys, questionnaires,
usability testing, persona development and journey mapping.
Ideation
What are other industries doing?
What new tech may help?
Workshops and group thinking
Includes: brainstorming sessions, sketching
and mental models.
Wireframing + Prototyping
Outlines the basic elements and placement of content, navigation, and interface components and subsequently test functionality, usability and user experience with a more tangible and interactive version of the design.
Testing + Validation
Testing and validation in the UX process are critical steps to ensure that a design meets user needs and provides a positive experience. This phase involves evaluating the usability and functionality of a design through various methods to identify and address issues before final implementation.
Iteration
Iteration in the UX process involves continuously refining and improving a design based on feedback and testing results. This cyclical approach ensures that the product evolves to better meet user needs and business goals.
Delivery + Handoff
Delivery and handoff in the UX process involve transitioning the finalized design to the development team for implementation. This stage ensures that the design vision is accurately realized in the final product.